Product management for software

Bring order and consistency to complex software builds

Big software tools can take years to build and they evolve over time to fit the changing needs of your users. Product management develops a detailed roadmap to move you towards your vision in an efficient way.

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BIG Merchandiser

Trusting Smudge to manage their software

Product management for large software builds

Every software project has a plan, but not all projects need a product management roadmap. Product management is needed for software tools with hundreds of features that will be rolled out over a period of years.

Development is smoother with product management

Roll out features efficiently

It makes sense for certain features to be developed and rolled out together. Phase development strategically based on who uses certain features, and where functionality sits in the tool.

Bring everyone with you

A clear, structured plan helps bring people on the custom software journey with you, building support through a compelling rollout narrative.

Every feature earns its place

Everyone has their wish list for software features, but not all ideas offer a return on investment. Product managers make sure features fit your product vision and business goals.

Account for the unexpected

Good product management groups software features logically and makes space for those left-field unexpected use cases that inevitably arise.

“The Digital Notebook app we created with Smudge is a game changer. Using it can make situations less dangerous, you can avoid taking your eyes off the person, and it’s easier to put away if the situation changes.”

Supt Scott Fraser
Central District Commander, New Zealand Police

Product management in action

Helping police access intelligence in the field

A new software product for global police departments has a long wish list of features police need. A roadmap makes sure we build those features in an order that's going to be useful to police officers straight away and helps their team understand the future value of the tool.

A field sales app for Coca-Cola

Coca-Cola worked with us to build a bespoke sales tool with 500+ features. We put together a product management roadmap to manage the rollout of those features over five years, prioritising features based on the needs of their sales reps and Coca-Cola's business goals.

Safety documentation for logistics

A large transport company had a vast amount of paper safety documentation for drivers and contractors. We built an app that digitised everything from forms to safety manual updates and site access to be more efficient and accessible. Product management was an essential part of managing the transition to digital in a user-friendly, logical way.

“Our mobile app ecosystem has revolutionised frontline policing in New Zealand through empathetic and considered design. It has improved public safety for all New Zealanders and is a world leading program that we are all very proud of.”

Supt Mark Donaldson
Director Operational Products, New Zealand Police

Our Approach

A balanced approach to software design

Human, business, and technical needs often compete for attention. Our goal is to find an ideal balance, where the three are prioritised with intent.

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Product management principles for software design

Product management is about balancing business goals with user needs, ambitious vision with technical feasibility, and the big picture with fine details—delivering it all through an integrated plan.

Whether we drive product management or sit alongside your in-house product management team, product management is a collaborative process.

Every software project has challenges. Tackle the toughest, most uncertain problems first—if they can’t be solved, the entire project could be at risk or need re-thinking.

Nailing the basics is crucial, especially on mobile with limited space. When choosing between new features or solid foundations, focus on what users value most.

Not everything on your wish list can be a top priority. Our role is to help you assess your priorities, sparking conversations about the value each task creates and focusing on the outcomes that matter most.

Software projects evolve, no matter how strong your initial ideas are. Our goal is to tackle problems immediately, adapt to your changing needs, and provide long-term value by helping refine your direction.

“In recent years, technology has played an increasingly important role in enabling the success of our global sales team, and Smudge has been a key partner on that journey.”

Barry Simpson
Chief Information and Integrated Services Officer, Coca Cola

Product management is part of our suite of services

At Smudge, we design and build digital tools that tackle tough, high-impact business challenges. Think of them as the precise puzzle pieces your digital ecosystem needs. With a diverse team of specialists, we bring a blend of skills and expertise to solve your problems with custom software.

Research for software projects

Research is at the heart of all great software projects. It helps you define your software vision, understand what success looks like, and work out how to balance your competing needs.

Custom Software Development

If the right tool doesn’t exist for your particular business problem, custom software could be the answer. We can help you understand your needs, explore ideas, and build you a tool if custom software is the right fit.

Tell us about your software project

We can help you understand your needs, explore ideas, and build you a tool if custom software is the right fit.

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