Last updated April 30th, 2019.
When using applications and services created by Smudge Apps Limited (Smudge) or visiting smudge.com and other websites administered by Smudge, you agree to the collection and use of information in accordance with this policy.
Please take a moment to familiarise yourself with our privacy practices and contact us if you have any questions.
Collection and Use of Personal Information
We collect your information in several ways, including but not limited to:
(a) the registration process in the apps and services we create;
(b) the contact form on our website(s);
(c) other instances in which you provide personal information or user content;
(d) over the phone or email.
1.2 By browsing smudge.com and other websites administered by Smudge, or downloading apps created by Smudge from the App Store or Google Play, you are not required to reveal any personal information about yourself to Smudge. Once you contact us through our website(s) or via the apps we create by providing your personal information, you are no longer anonymous to us.
1.3 Some apps or services created by Smudge collect personal information, including your name, email address or phone number. This information is used to operate, maintain and provide the features and functionality of the app(s) or service(s), analyse how the app or service is used, diagnose technical problems, maintain security, personalise content, remember information that may help you efficiently access your account, monitor aggregate metrics such as total number of users, traffic and demographic patterns, and track content and users as necessary to comply with applicable laws.
1.4 Some apps or services created by Smudge automatically record certain information on our servers. Consequently our server logs may include information such as your Internet Protocol (“IP”) address, computer and connection information, your mobile carrier, number of clicks or taps, how you interact with the app or service and other such information.
1.7 If you have registered for an app or service, we may use your email address to send you service-related notices (including any notices required by law, in lieu of communication by postal mail). We may also use your contact information to send you marketing messages. If you correspond with us by email, we may retain the content of your email messages, your email address and our responses. If you contact us through the contact form on our website(s), we will collect your first and last name, email address and mobile phone number. We may use this information to contact you, if appropriate.
1.8 Some apps or services created by Smudge access, collect, monitor and/or remotely store “location data,” which may include GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device. Location data may convey information to us about how you browse the app or service. Location data does not collect or share any personally identifiable information about you. Location data may be used in conjunction with personally identifiable information. Some features of the app or service, particularly location-based services, may not function properly if use or availability of location data is impaired or disabled.
1.9 Some apps or services created by Smudge access, collect, monitor and/or remotely store one or more “device identifiers.” Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device and are used to enhance an app or service. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by us. A device identifier may convey information to us about how you use the app or service. A device identifier does not collect or share any personally identifiable information about you. A device identifier may be used in conjunction with personally identifiable information. A device identifier may remain persistently on your device, to help you log in faster and/or enhance your navigation through the app or service. Some features of the app or service may not function properly if use or availability of device identifiers are impaired or disabled.
Disclosure of Your Information
3.1 Smudge may disclose your personal information if required to do so by law or subpoena or if we believe that it is reasonably necessary to comply with a law, regulation or legal request, to protect the safety of any person, to address fraud, security or technical issues, or to protect Smudge’s rights or property.
3.2 Some apps created by Smudge may require your personal information to be shared with a third party in order for the app(s) or service(s) to function as expected. For example, the Expresso app may share your name and other personal information with a café, in order for the café to identify you and notify you when your drink is ready for collection.
3.4 If there is a change of control in Smudge (whether by merger, sale or otherwise) or a sale or transfer of its assets, customer information, which may include your personal information, could be disclosed to a potential purchaser under an agreement to maintain confidentiality, or could be sold or transferred as part of that transaction. We would only disclose your information in good faith and where required by any of the above circumstances.
4.2 Our website(s) may contain links to other websites. Links to third-party websites do not constitute sponsorship or endorsement or approval of these websites. Smudge is not responsible for the privacy practices of such other websites. This privacy statement applies solely to information collected by websites administered by Smudge.
4.3 We are not responsible for the republishing of the content found on smudge.com on other websites or media without our permission.
4.4 We ensure Smudge staff are adequately trained on data protection and are responsible for following good data protection practices. We will ensure that any disclosure of personal information will comply with approved procedures.
Changes in Policy